Terra Haven Support

Terms of Service

The terms that guide your use of the Terra Haven website and your orders.

Our Terms

By using the Terra Haven website and placing an order, customers agree to the following terms.

Product colours, textures, materials, and appearance may vary slightly due to photography, screens, natural materials, and handcrafted production.

Orders are confirmed after successful payment verification and acceptance by Terra Haven.

All displayed prices are in Indian Rupees unless otherwise stated. Terra Haven reserves the right to correct pricing or product information errors.

Payments are securely processed through Razorpay.

Orders are shipped using our logistics partner. Delivery timelines may vary depending on destination, availability, and courier conditions.

Where customisation is offered, customers are responsible for reviewing the information provided before placing the order.

Returns and exchanges are subject to Terra Haven's applicable return policy.

Terra Haven's branding, photography, product imagery, written content, and design may not be reproduced or used without permission.

Terra Haven may update these terms and website policies when necessary. The latest version will be published on the website.